Full Version: FINDING HOME POSITION
From: Carol (CAROLYNNE) [#14]
23 Jan 2007
To: ChiefD (CHIEFDCCD) [#6] 23 Jan 2007
Last time I spoke with Epilog the concern was expressed it may be an outside issue and they'll look into that possibility if it happens again. I don't quite get overnight delivery on the parts - but the guys there really have been great since day 1. I am really relieved to find out this has in fact happened to other people.
Things are working well at this point, so with any kind of luck, the issue has been resolved.
IF I run into any problems again I'll let you know how it goes!
From: Griffo (LASERWEST) [#15]
23 Jan 2007
To: ChiefD (CHIEFDCCD) [#7] 24 Jan 2007
Hi Jody,
No they just said it may have been a problem board and replaced it.
The service guys over here are pretty good and the responce time was great.