Full Version: Press Recommendations
From: John (JOHNRMONTG) [#13]
24 Mar 2005
To: Michael [#11] 25 Mar 2005
From: Stunt Engraver (DGL) [#14]
24 Mar 2005
To: John (JOHNRMONTG) [#13] 24 Mar 2005
John,
I read on DSSI, where a DK20 (16x20 swing away model) user, out of the blue, received a new wire harness (or other electrical component) for his/her machine.
Without admitting a defect, it seems Knight is addressing the wiring issues. That's in no small part (IMO) to the pressure exerted through the online forums.
David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA
From: Michael [#15]
25 Mar 2005
To: John (JOHNRMONTG) [#13] 25 Mar 2005
I've forwarded the entire communication to you John.
As to any other presses manufactured by G Knight I cannot say because I have no experience with them.
Michael
EDITED: 25 Mar 2005 by MICHAEL
From: John (JOHNRMONTG) [#16]
25 Mar 2005
To: Michael [#15] 26 Mar 2005
From: GBengraver [#17]
25 Mar 2005
To: Michael [#15] 26 Mar 2005
Michael,
Can you also forward me the communication you had with Aaron?
Thanks
From: Stunt Engraver (DGL) [#18]
25 Mar 2005
To: John (JOHNRMONTG) [#16] 26 Mar 2005
John,
I haven't requested the exchange between Michael and Aaron Knight.
I'll wait for the reviews from those who have.
The reason I'm not so curious? I can already picture the conversation, based on the many stories I hear, every day, regarding companies who treat their (valued?) customers like small potatoes.
Painfully familiar story - just a different company.
David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA
From: Michael [#19]
26 Mar 2005
To: GBengraver [#17] 26 Mar 2005
Sure will, but you'll have to give me an email address.
Michael
From: John (JOHNRMONTG) [#20]
26 Mar 2005
To: Stunt Engraver (DGL) [#18] 26 Mar 2005