Full Version: Credit Card Processing

From: Engravin' Dave (DATAKES) [#14]
 17 Mar 2007
To: precisionlaser [#13] 17 Mar 2007

Mark,

You are welcome. It's good to check in on this topic every once in a while to compare what rates we are all receiving.

For qualified customers, I still try to encourage them to use my in-house credit terms. I'd much rather give them 15-30 days to pay, versus paying the credit card processing fees.

EDITED: 17 Mar 2007 by DATAKES


From: precisionlaser [#15]
 17 Mar 2007
To: Engravin' Dave (DATAKES) [#14] 17 Mar 2007

I do have a number of customers who pay via check and have 30 days terms, etc., but I also have some long term customers who like to pay via card, so that option is there for them...I just didn't realize how much I am paying for that from QB.

I like the looks of the Nova option and will investigate further. I did notice that they have a QuickBooks plugin available, so it looks as if moving from the QB service to Nova might be a little easier and it's cheaper for sure.

I am a Sams Club member so I checked out their credit card processing deal, and it's substantially higher than the Costco deal (2.39% vs. 1.99%), so it looks like I might become a Costco member.


From: Engravin' Dave (DATAKES) [#16]
 17 Mar 2007
To: precisionlaser [#15] 17 Mar 2007

I will be looking into that as well. We both may have something further to report. :-)

From: John (ICTJOHN) [#17]
 17 Mar 2007
To: precisionlaser [#15] 17 Mar 2007

Mark,

I too have been checking into credit card processing for the past week. I currently am with NOVA and found out that Costco goes thru them. I was able to come up with 1.64% with Both Costco as well as SAMS.

Both companys' programs are similar but SAMS has another option called "Business to Business", which will give you 2.04% for ALL transactions, not the 1.64%, 1.78% 2.83% or 3.35% (plus 26 cents each trans) for the different levels of reward cards.

Most all of my cards have some type of rewards program (military & city gov.) attached so I am paying the higher % for most of the cards, so I will run several months thru Excel and see which program would work the best for us.

BTW, what started this was I received a letter saying my card machine was "Old" and would cost more to process cards since it couldn't use the newer security features. So I bought a new unit on e-bay for less than half the price that NOVA wanted for the same model.


Attn: David Takes,
The closest Costco to me is 175 miles away (Olathe) but I still feel it pays for itself. :B

 


Just my % worth............... want credit?

~


From: Engravin' Dave (DATAKES) [#18]
 17 Mar 2007
To: John (ICTJOHN) [#17] 18 Mar 2007

John,

I'm getting more and more out of state business, which means my percentage of hand-keyed transactions is growing. My current provider hasn't threatened me yet, but a letter is likely coming soon with a new and improved rate because of the excess hand-keyed transactions. (new and improved for them) :-( My rate was based on a very small percentage of transaction being hand-keyed.

Does the Sam's processing allow unlimited hand-keyed transactions?

I used to live less than a mile from where that Costco is located in Olathe.

I do belong to Sam's Club, although I've only stepped in the store once in the past year. Maybe something like this would at least help justify the membership. I'll investigate that option as well.


From: precisionlaser [#19]
 17 Mar 2007
To: John (ICTJOHN) [#17] 18 Mar 2007

Thanks John

The vast majority of my business is outside of Memphis, so we rarely get the chance to charge a card present, so the rate I'm most interested in is the MOTO and ECommerce rates. We have a couple of older card machines from the days that we had a retail kiosk in St. Louis, but I'm sure that they don't meet the requirements now...after all, they're almost 5 years old now!


From: John (ICTJOHN) [#20]
 18 Mar 2007
To: Engravin' Dave (DATAKES) [#18] 18 Mar 2007

David,

I don't know if they accept "Unlimited" manual transactions, but I have not ever been questioned and I am doing a lot of manual transactions like you. The salesman might not be the person to ask that question of, because he will probably agree to anything before the sale.

I'm still trying to analyze the pricing structures and how much it would cost for all processors I am thinking about.


~


From: John (ICTJOHN) [#21]
 18 Mar 2007
To: precisionlaser [#19] 18 Mar 2007

Mark,

what does "MOTO" stand for, I saw it in the application for SAMS under advertising but it was not defined and I could not make out what they were referring to.

 

~


From: Dave Jones (DAVERJ) [#22]
 18 Mar 2007
To: John (ICTJOHN) [#21] 18 Mar 2007

MOTO = Mail Order/Telephone Order

From: John (ICTJOHN) [#23]
 18 Mar 2007
To: Dave Jones (DAVERJ) [#22] 18 Mar 2007

Dave,

B-)


I do both so I will make sure it is included with the new processing company.

Thanks,

~


From: UncleSteve [#24]
 18 Mar 2007
To: precisionlaser [#19] 18 Mar 2007

There is a software update/patch that is available for most machines. Basically what it does is only show the last four digits of the card number on the receipt ie. **** **** **** 1234

I had my machine updated a year or so ago and it wasn't a problem or too expensive. It is an old Tranz 330.

From: John (ICTJOHN) [#25]
 18 Mar 2007
To: UncleSteve [#24] 18 Mar 2007

Steve,

quote:
Basically what it does is only show the last four digits of the card number on the receipt ie. **** **** **** 1234

If anyone is still printing the complete credit card number on the customer's copy of the receipt, then they are breaking Federal laws governing that issue. Hope everyone has updated their software by now.

I had the Tranz 360 and it is somewhat newer than the 330, those are "old" technology machines and cannot handle the new security features. They will be phased out eventually. The newer machines need more memory, at least 512K to capture additional info from the card - such as zip code, and the cvs number on the back of the card. One way the processors are phasing out the older machines is to increase the processing charges on those particular machines, like my processor (NOVA) is starting to do now.

Just something to be aware of and look around for newer machines for the future. I think it is better to buy the machine at a good price than to keep leasing them - In less than 10 months, I will have broke even by buying my new machine on e-bay versus leasing.


:O)

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