Full Version: Kudos for LaserBits
From: Lenny (LENNYNOYCE) [#4]
19 Nov 2005
To: ALL
I am relatively new to engraving so I can't speak to price but on two occasions Laserbits has very pleasantly surprised me with their customer service they have replaced defective and damaged products with NO questions!! and they are NICE about it!!
Lenny
B-)
From: Stunt Engraver (DGL) [#5]
19 Nov 2005
To: Lenny (LENNYNOYCE) [#4] 20 Nov 2005
Lenny,
Glad to hear you were taken care of.
That kind of customer service should be basic, but not all companies are created equal.
EDITED: 20 Nov 2005 by DGL