Full Version: Chicago ARA Show Comments/Equipment Dilemma
From: BrianC (INKSQUIRTER) [#20]
10 Nov 2005
To: JHayes55 [#14] 10 Nov 2005
You said:
"I would only suggest that since Jim had the courage to come onto a public forum and apologize to you that you at least give him a chance to make it right. If a prospective customer came to you and left with same feeling that you left the show with wouldn't you like to have that second chance to make it right?"
I am more than willing to give Xenetech a chance to show me what they have. I went to the show (over 5 hour drive) expecting to see the machines in action. I guess I was just a little (alot) disappointed I could not see much of a demonstration with the machine I went to see. I have no doubt Jim is a very nice and capable man and I probably didn't give him a chance due to my disappointment with the Xenetech booth.
I am not sure of the value of a trade show I guess. It would be nice if a prospective buyer was able to see some of the machines capabilities. At the Universal booth, my son was able to get a wooden box engraved (thanks to Cary at Laser Reproductions). The rep had no problems doing it for him and I wonder why other companies aren't willing to run a few different jobs to see a little bit how the machine functions (and I'm not just talking about Xenetech here).
I will be contacting my local rep to get a demo of the equipment soon.
Jim,
Sorry if I offended you in my previous posts.
EDITED: 10 Nov 2005 by INKSQUIRTER
From: Pedaler (ROYBREWER) [#21]
10 Nov 2005
To: BrianC (INKSQUIRTER) [#8] 11 Nov 2005
Brian,
Actually, there are many of us who are very familiar with both. FWIW, Xenetech (and most other mechanical engravers) runs from EngraveLab and, under special circumstances, EngraveLab is used by Xenetech owners (normally) alongside the native Xenetech software.
Today, as a matter of fact, I just concluded a three machine Xenetech install where a large sign company uses the Xenetechs & EngraveLab to make what the architects are calling "indestructible" ADA signage.
I'll possibly be able to put together some significant points of comparison and PM you this week end.
From: BrianC (INKSQUIRTER) [#22]
11 Nov 2005
To: Pedaler (ROYBREWER) [#21] 11 Nov 2005
Thank you Roy,
Once again you go above and beyond serving the industry.
From: Dee (DEENA-ONLY) [#23]
11 Nov 2005
To: BrianC (INKSQUIRTER) [#22] 11 Nov 2005
Roy,
Knowing your reputation for fairness I bet other people would like to see your comparisons.
Dee
From: BrianC (INKSQUIRTER) [#24]
11 Nov 2005
To: Dee (DEENA-ONLY) [#23] 13 Nov 2005
Dee,
You made me nervous for a minute, I thought you were referring to me that I was known for my fairness :-)
Can't wait for Roy to enlighten us all......
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