Full Version: Laser Sketch
From: Cody (BOBTNAILER) [#2]
2 Feb 2006
To: JimK (JUSTTHE4OFUS) [#1] 2 Feb 2006
Jim,
Thank you for sharing your experience with LaserSketch. This makes me feel even more confident in them than I did before.
We just placed an order (earlier this week) with them for some 5" x 7" marble with easels. I spoke with Jim directly, and it was clear that he had the attitude of a customer-driven business. We haven't received the material yet, but I will post the results.
It's always wonderful to get to work with suppliers that treat us this way!
Cody
From: JimK (JUSTTHE4OFUS) [#3]
9 Feb 2006
To: ALL
Just as a follow-up. The replacement product Jim promised me arrived in 3 business days. This is great customer service! Now if I could just get that darn marble to engrave!
JimK
Message 2866.4 was deleted
From: Cody (BOBTNAILER) [#5]
9 Feb 2006
To: JimK (JUSTTHE4OFUS) [#3] 9 Feb 2006
Jim,
Same here...two of the pieces that we ordered were chipped at the corners. I left a voicemail for Jim, and he shipped them out immediately. We got them yesterday.
Cody