Full Version: Another Quickbooks question

From: LaZerDude (C_BURKE) [#2]
 21 Mar 2006
To: Cody (BOBTNAILER) [#1] 21 Mar 2006

Cody,

If I understand you question, this should answer it. This is done in QB Pro 2004
At the top of your invoice/estimate/purchase order toward the left hand side a customize button. Click on that and follow the directions below.

 


First, display the type of form you want to customize.

For example, to display the invoice form, from the Customers menu, choose Create Invoices. .

In the drop-down list of templates at the top of the form, click Customize.

Select the template you want to change.

Click Edit to edit the template. (If you want to create a new template based on the template you selected, click New instead.)

Enter your changes in the Customize window.

Click OK.


I hope this helps.


From: Cody (BOBTNAILER) [#3]
 21 Mar 2006
To: LaZerDude (C_BURKE) [#2] 21 Mar 2006

Chuck,

I needed to change the column heading names in my Item List...not in a form.

I just got off the phone with QB tech support, and they said that it couldn't be done. Rats.

Looks like I'll have to live with the cruddy names that they've assigned. The only thing I can do is give them some feedback on the names so that they might be different in the next version. Maybe they'll even let us customize the names next time around...we'll see.

Thanks anyway!


Cody


From: John (ICTJOHN) [#4]
 21 Mar 2006
To: Cody (BOBTNAILER) [#3] 21 Mar 2006

Cody,

You actually got thru to QB??????????

We only get non-returned voice mail, non returned e-mail or even better, messages that say, since you have not subscribed to QuickBooks tech services, we cannot help you (paraphrased)

I refuse to pay them to tell THEM what is wrong with their system.


>.< 


From: Cody (BOBTNAILER) [#5]
 21 Mar 2006
To: John (ICTJOHN) [#4] 21 Mar 2006

B-) 

That's the second time that I've called them. The first time was for activation, and I got right through. Today I had to leave a voicemail, but the guy called me back in about 30 minutes.

Not too bad...


From: jeanettebrewer (JEANETTEBREWER2) [#6]
 23 Mar 2006
To: Cody (BOBTNAILER) [#5] 23 Mar 2006

Cody,

Wow! You must bring out the best in everyone! I've always just given up & accepted defeat anytime I couldn't figure out something in QB, rather than even TRYING to get help from them.


From: Cody (BOBTNAILER) [#7]
 23 Mar 2006
To: jeanettebrewer (JEANETTEBREWER2) [#6] 24 Mar 2006

LOL

That's got to be the first time anybody has told me that!!!

I just bought two of the 2006 upgrades in the last month, and they come with free support for the first 30 days. I just HAD to try.

Good news: Got through to someone.

Bad news: There's no fix for the issue.

*sigh*


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