Full Version: Another Quickbooks question

From: John (ICTJOHN) [#4]
 21 Mar 2006
To: Cody (BOBTNAILER) [#3] 21 Mar 2006

Cody,

You actually got thru to QB??????????

We only get non-returned voice mail, non returned e-mail or even better, messages that say, since you have not subscribed to QuickBooks tech services, we cannot help you (paraphrased)

I refuse to pay them to tell THEM what is wrong with their system.


>.< 


From: Cody (BOBTNAILER) [#5]
 21 Mar 2006
To: John (ICTJOHN) [#4] 21 Mar 2006

B-) 

That's the second time that I've called them. The first time was for activation, and I got right through. Today I had to leave a voicemail, but the guy called me back in about 30 minutes.

Not too bad...


From: jeanettebrewer (JEANETTEBREWER2) [#6]
 23 Mar 2006
To: Cody (BOBTNAILER) [#5] 23 Mar 2006

Cody,

Wow! You must bring out the best in everyone! I've always just given up & accepted defeat anytime I couldn't figure out something in QB, rather than even TRYING to get help from them.


From: Cody (BOBTNAILER) [#7]
 23 Mar 2006
To: jeanettebrewer (JEANETTEBREWER2) [#6] 24 Mar 2006

LOL

That's got to be the first time anybody has told me that!!!

I just bought two of the 2006 upgrades in the last month, and they come with free support for the first 30 days. I just HAD to try.

Good news: Got through to someone.

Bad news: There's no fix for the issue.

*sigh*


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