Full Version: Technical Help
From: Engravin' Dave (DATAKES) [#30]
22 Aug 2006
To: Gary White (GARYWHITE) [#29] Unread
Gary,
I was the one with the technical problem. I did end up taking my equipment into a highly qualified tech, who also was not able to resolve the problem, even with HP tech support on the phone for quite some time.
It is a real shock to a computer techs ego when they can't figure out issues like this. I certainly appreciated all of the time he put into the pursuit of healing this wounded soldier, but it's time for me to clean him up and hopefully add new life.
HP's recommended resolution was to reformat the hard drive and do a clean re-installation of the operating system. I have not taken time to do that yet because I have a few more pieces of data to transfer.