Full Version: Tropar

From: Patty (PDI) [#1]
 12 Jul 2006
To: ALL

I can't get Tropar to answer their phone. I tried both the Texas and California locations and no luck. I was within the desk hours so I don't understand the issue. Anyone else have luck?

Patty


From: John (ICTJOHN) [#2]
 12 Jul 2006
To: Patty (PDI) [#1] 13 Jul 2006

Patty,

No idea, but I sent a fax today and it went thru............now I hope the order gets processed. :S 


From: Patty (PDI) [#3]
 13 Jul 2006
To: John (ICTJOHN) [#2] 13 Jul 2006

I tried again today and they answered. They could only say the end of the day was really busy for them.

Patty


From: Harvey only (HARVEY-ONLY) [#4]
 13 Jul 2006
To: Patty (PDI) [#3] 13 Jul 2006

That happens.

From: John (ICTJOHN) [#5]
 13 Jul 2006
To: Patty (PDI) [#3] 13 Jul 2006

Patty,

Well, I did receive my order from them today - so they must have been real busy when you called.


From: geebeau [#6]
 16 Jul 2006
To: Patty (PDI) [#3] 17 Jul 2006

I fax in my order and it arrives the next day or the following day.
Much easier and they and I have a written record of what I ordered.

Steve


From: Bill (ALBILLBERT2000) [#7]
 17 Jul 2006
To: geebeau [#6] Unread

I just had something happen with Tropar.. I had a customer that had one of their perp plaques from 5 years ago... and needed another one... so went to the back of the plaque found the number on their label and reordered.. much to my suprise the item that came in was a different product.. called them and they said.. they normally dont change numbers but ocassially do. ... engraver beware.. lol.. double check.. it cost me meeting a deadline.. and .. they offered no help.. I didnt push the issue..

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