Full Version: Cable Router hampering Outgoing Email?
From: Stunt Engraver (DGL) [#1]
30 Aug 2006
To: ALL
Can't have anything to do with file size. Even small files just sit there and grind, without transferring.
Email content and email addressses aren't the issue.
The problem is intermittent.
Happens on two computers, with different operating systems and different email programs.
Incoming email and internet access are fine.
Hmmm... :S
From: Shaddy [#2]
30 Aug 2006
To: Stunt Engraver (DGL) [#1] 30 Aug 2006
Can you bypass the router and plug directly into one of the PC's to verify?
Shaddy
From: Carl (CSEWELL) [#3]
30 Aug 2006
To: Stunt Engraver (DGL) [#1] 30 Aug 2006
Maybe something like this: ping mail.adelphia.net
Pinging mail.adelphia.net [68.168.78.100] with 32 bytes of data:
Reply from 68.168.78.100: bytes=32 time=181ms TTL=46
Reply from 68.168.78.100: bytes=32 time=170ms TTL=46
Reply from 68.168.78.100: bytes=32 time=160ms TTL=46
Reply from 68.168.78.100: bytes=32 time=158ms TTL=46
From: Stunt Engraver (DGL) [#4]
30 Aug 2006
To: Carl (CSEWELL) [#3] 30 Aug 2006
Good suggestions. I'll try them.
Thank you,
From: Stunt Engraver (DGL) [#5]
31 Aug 2006
To: ALL
Per Shaddy's suggestion, we ran the cable modem directly to my wife's computer. Didn't work at first. Called Adelphia and they reset the modem from their end. Worked like a charm.
We then ran the modem back through the router. I couldn't get internet access at all and my wife's computer was sluggish.
We called Adelphia and they suggested we call Linksys.
Called Linksys, went to their web site and tech support walked us through steps to give the router new settings.
Linksys said the settings between the cable modem and the router weren't set correctly.
All is well now, but that doesn't explain why the problems we were having only cropped up recently. We've had the router hooked up for quite a while. <shrug>
Carl: I couldn't "ping" adelphia, because I couldn't send email at the time.
Thanks again folks.
From: Harvey only (HARVEY-ONLY) [#6]
31 Aug 2006
To: Stunt Engraver (DGL) [#5] 31 Aug 2006
When I left for the store Saturday AM all was fine with my DSL router. When I returned Monday afternoon, no Internet at all. Router said that there was communication to the Internet but nothing happened.
The router was powered down by two switches, but not disconnected from the phone lines during thunderstorms that weekend.
After a number of tests he walked me through, we did a complete reset and a setup of the login. One digit in the PPP changed from where it was to the new setup. It was probably a corruption of one bit in the EEPROM in the router from lightening.
I did not connect your problem with mine until you posted the fix. Wonder if it was lightening or something on the Internet that did it.
[My router now has new logon names and passwords instead of the default, I feel a bit safer from hackers.]
From: Stunt Engraver (DGL) [#7]
31 Aug 2006
To: Harvey only (HARVEY-ONLY) [#6] 31 Aug 2006
I'm not sure what caused the problems with the router. Haven't seen lightning in CA for a long time.
One thing we were told is important, is the sequence in powering up the modem and router. We were told to power up the modem, then the router, in that sequence.
From: Harvey only (HARVEY-ONLY) [#8]
31 Aug 2006
To: Stunt Engraver (DGL) [#7] 31 Aug 2006
From: basehorawards [#9]
1 Sep 2006
To: Harvey only (HARVEY-ONLY) [#6] 1 Sep 2006
Harvey,
Last summer I lost two motherboards to lightening. Both were turned on as we were not expecting a storm. We got home as it started and I said I should go turn them off and unplug. Too bad for me I turned on the TV to see how long it would last first. The lightening hit the cable line somewhere close by and went through the router to one computer and then through two hubs to get to the second one.
Now I unplug all the computers, laser. rotary, printer, etc when they forecast a storm. It was an expensive lesson.