Full Version: American Button Machine
From: LaZerDude (C_BURKE) [#5]
26 Oct 2006
To: Stunt Engraver (DGL) [#4] 26 Oct 2006
These days, with lack of follow-through and lack of communication, becoming the standard (and expected),
David,
Your words are so true......and this is something we ALL should keep in mind. Donna Gray writes extensively about this in one of the trade magazines...customer service is dying in America....and all it takes is that "extra" little bit to set one apart from ones competition.
From: Stunt Engraver (DGL) [#6]
26 Oct 2006
To: LaZerDude (C_BURKE) [#5] 26 Oct 2006
Chuck,
Absolutely!
That's what makes these the good old days, to be in business.
EDITED: 26 Oct 2006 by DGL
From: ray (RMV0215) [#7]
29 Oct 2006
To: ALL
I had recently purchased a complete 3" system from American Button Machines. The ad said FREE SHIPPING. Well, when I received the statement shipping was added. I e-mailed them and within 2-3 days the shipping was credited to my account. I am sure sometimes things like that happen ( computer age ). Excellent machine and excellent service. I would highly rrecommend them and plan on other purchases from them in the future.
Ray Vell
Vell Enterprises
www.laserdyesub.com
From: LaZerDude (C_BURKE) [#8]
1 Nov 2006
To: ray (RMV0215) [#7] 1 Nov 2006
Ray,
Thank you for the validation. I wish I had known about American Button Machines BEFORE I bought mine.....