Full Version: Windows XP Issue

From: Engravin' Dave (DATAKES) [#1]
 30 Dec 2006
To: ALL

Well, I'm glad this happened this week and not last.

I was networking my accounting system to my production computer so that I could create invoices in the back after completing a job. In the process of doing so, I have run into a major problem that System Restore didn't even fix.

When I click on any program icon, the operating system opens my accounting program. When I check all of my file associations, everything looks correct.

I tried to re-install Windows XP, but when I click on the install button, it opens my accounting software. I disconnected my network cable and Windows asked me what program I wanted to open the install file with, I browsed to the setup.exe file on the CD, and it did not execute the program.

The same thing happened on my laptop that is networked and newer, but the restore took care of the problem on that machine. That tells me that the problem is in XP.

EDITED: 30 Dec 2006 by DATAKES


From: Engravin' Dave (DATAKES) [#2]
 30 Dec 2006
To: ALL

I've gone in to my registry and reset the value data to the default values for .exe and .lnk, which should reset the associations for application files and shortcuts. Everything looks good but I am getting the same result. Grrrrr!

From: Laser Image (LASER_IMAGE) [#3]
 30 Dec 2006
To: Engravin' Dave (DATAKES) [#2] 30 Dec 2006

Sounds like a virus to me Dave - boot from cd with your anti-virus software and do a complete system scan.

Gary


From: Engravin' Dave (DATAKES) [#4]
 30 Dec 2006
To: Laser Image (LASER_IMAGE) [#3] 30 Dec 2006

Gary,

I update and run my anti-virus software daily. With that being the case, I still ran a follow-up check. I also did a specific filename search for the three viruses that are mentioned to cause this symptom. There is something corrupted. Now, if I could just figure a way to re-install XP.


From: Laser Image (LASER_IMAGE) [#5]
 30 Dec 2006
To: Engravin' Dave (DATAKES) [#4] 30 Dec 2006

If you boot from the XP cd you will be able to reinstall. The only hitch is that to do it right, and get rid of the virus, you will lose everything on your hard drive. That may not be a bad thing though considering how it works now. Do a backup of all of your data and go for it.

Gary


From: Engravin' Dave (DATAKES) [#6]
 30 Dec 2006
To: Laser Image (LASER_IMAGE) [#5] 30 Dec 2006

Gary,

I did use my XP disk on boot-up to try to repair the existing install, but to no avail.

When the whistle blew at 5:00 today I finally solved the problem. It was the last straw. Below is the description I followed from a support forum. (Another reason to love forums.) :-) I earned $15 in engraving today. A very expensive operating system glitch. :@

---------------------------------------------------

One Last Thing To Try

If, after all this, you still have problems with the .EXE association there is one last thing to try. First, open the File Types dialog from any Explorer window (Tools | Folder Options | File Types Tab). Scroll down to where .EXE would be in the alphabetical order and make certain .EXE is not there (if it is, then fix it there). Finally, select the New button, type in EXE for the extension and select the Advanced button. From the list pick "Application." It should look something like this.



And, hopefully, this should cure the problem (thanks to forum member diginono for finding and posting this solution). [Note: One user reports that a "Restore" button shows up when you do this and that fixes things; I can't replicate that.]

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From: Laser Image (LASER_IMAGE) [#7]
 30 Dec 2006
To: Engravin' Dave (DATAKES) [#6] 30 Dec 2006

It's a moot point now because you have it fixed, but the "repair" option is not what I was suggesting. I was suggesting a complete reinstallation of Windows - quite different than a repair. As you found out, "repair", doesn't necessarily repair anything.

If it makes you feel better, I made $0 today. Granted, I am home loafing, but that shouldn't matter much...

Gary


From: Engravin' Dave (DATAKES) [#8]
 30 Dec 2006
To: Laser Image (LASER_IMAGE) [#7] 30 Dec 2006

Gary,

I knew what you were referring to, but I wasn't ready to give up on the fix. A complete reinstallation has so many headaches that come along with it, especially trying to round up all the drivers, etc. I'm relieved I didn't have to go down that road.


From: Harvey only (HARVEY-ONLY) [#9]
 30 Dec 2006
To: Engravin' Dave (DATAKES) [#8] 30 Dec 2006

My computer problem was that the file ntos-something-.exe was corrupt and so were a few of the dll files. Repair did not even boot from the CD. The second time around that file was there but the repair console would still not come up and nothing worked.

I finally had to reinstall XP and left the data there. If you do this be sure to first copy the driver info elsewhere. It not only deletes the Windows folder but wipes the registry and boots as a brand new installation, including having to re-register - duh.

5 PM to 2 AM to get that system up and nearly in the shape that it was in before the crash. Guess you cannot trust the Repair Console if it does not even boot from the CD.


From: LaserMike [#10]
 30 Dec 2006
To: Engravin' Dave (DATAKES) [#1] 31 Dec 2006

Dave, just a thought... do you have system restore active?

I've pulled myself out of a couple of XP jams with this in the past.

http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx


From: Engravin' Dave (DATAKES) [#11]
 31 Dec 2006
To: LaserMike [#10] 31 Dec 2006

Mike,

The system restore worked to resolve the same issue on my laptop, but an attempt at restore on the older machine failed.


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