Full Version: Help-What should I do?

From: LARRY (CENTURYBADGE) [#9]
1 Feb 2007
To: RALLYGUY (RALLYGUY1) [#8] 1 Feb 2007

Thank you all for the suggestions. I have already offered to mail out the plates at our expense with a letter of apology and touting the the success of the tournament. I think I will offer this again or to send them the correct plates for their mailing and offer them a 25% discount on the entire order against next years race. Does this sound fair? I will let you all know the results.
Larry

From: Engravin' Dave (DATAKES) [#10]
1 Feb 2007
To: LARRY (CENTURYBADGE) [#9] 1 Feb 2007

Those would be some fair alternatives to any reasonable customer. If they don't take it, who wants an unreasonable customer. :|

From: RALLYGUY (RALLYGUY1) [#11]
1 Feb 2007
To: LARRY (CENTURYBADGE) [#9] 1 Feb 2007

I agree with Dave on this one.....I think it's fair, and based on past experiences, I also believe that the card services will think it's fair if they have to review the situation.

From: Stunt Engraver (DGL) [#12]
1 Feb 2007
To: LARRY (CENTURYBADGE) [#9] 1 Feb 2007

Larry,

You've done your part, as a reputable businessperson, in offering a good-faith solution, with an eye to the future.

At this point, if they feel your offer comes up short, you may not want (or need) their future business.

EDITED: 1 Feb 2007 by DGL

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Full Version: Help-What should I do?

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