Full Version: Another Pricing Query

From: Rob Mc (ROBMC) [#8]
 2 Mar 2007
To: ALL

Im the only laser engraver in my area as far as I know, a few trophy shops but they are using rotary, In fact Ireland is a pretty untapped market for laser engraving with not two many machines in the entire country.

At least at 47.00 I can discount quite well and still make some money


From: Stunt Engraver (DGL) [#9]
 2 Mar 2007
To: Rob Mc (ROBMC) [#8] 2 Mar 2007

Rob,

You make a good point about your business being a rare commodity in your part of the world.

As you say, at $47.00, you have room to discount, but some people will have you believe that more than one piece deserves a quantity discount.

Of course, where to make a quantity break is up to you.

From: Colin (MATROPHY) [#10]
 2 Mar 2007
To: laserman (MIKEMAC) [#9] 2 Mar 2007

Although we're still rotary engravers - and quite happy being so and with no plans to upgrade - we NEVER discount our engraving charges. When asked for a discount, we will discount the materials, but never the engraving. The main reason is that this would be discounting our labor as well as our skill - a skill which we had to take lots of lumps to learn through the years and a skill that not every one has.

The price breaks we use occur at the case quantities of whatever we are talking about. If plaque boards come in cases of 12 pc, we'll discount anything above 12 pc. Since our retail prices are already based on piece prices, this is a win-win. For the amount - we don't tell customers what the discount amount is - we use 16%. Not sure how we came up with that, but subtracting 16% tends to leave an amount that because it is expressed in dollars and cents (not rounded to the nearest dollar like most of our retail piece prices) sounds like more of a discount than it is. The $47 (not euros for this example) becomes $39.48. Sounds like a big discount, eh? And in reality, 16% is not really that much considering our sales tax is 8¼% here.


From: Mike (MIKEN) [#11]
 2 Mar 2007
To: Stunt Engraver (DGL) [#10] 3 Mar 2007

David:

It is indeed a rare occasion when I can disagree with you but I think we have one here.

While it appears that Rob is in a good position to establish a profitable selling price for his work given his lack of competition I would remind you that for most of us the internet is the marketplace in today's world. In fact most EEO members market via their websites as an adjunct to their other marketing efforts.

Because I market exclusively on the internet does not mean that I am or need to be a price cutter. But to not be aware of what's going on in the "real world" would put me at a competitive disadvantage.

From: Stunt Engraver (DGL) [#12]
 3 Mar 2007
To: Mike (MIKEN) [#11] 3 Mar 2007

Good points Mike.

Just as in the world of flesh and blood, the internet low-ballers have had a negative impact on the industry.

Those are the sites that stuck in my mind, while they stick in other's craws. :-)

From: Doc (GREAT_ATLANTIC) [#13]
 3 Mar 2007
To: Stunt Engraver (DGL) [#12] 3 Mar 2007

David, I don't disagree with what you say about Internet pricing. It forces all of us who have an online component to lower our prices if we choose to remain competitive in that market, and often affects our in-store pricing too. But everything has to be kept in perspective, and discounting is simply one element of the entire picture.

We grabbed an order for 150 pieces of high-end, engraved crystal from a retailer that has great powder-blue boxes and a ribbon by cutting their prices in half. The client had been with this supplier for more than 10 years believing they were the only game in town. And even after halving the delivered price, we still gross 4-times our cost of the glass.

In the case of these plaques, I agree with Mike that the pricing seems rather high - simply based on we know to be typical pricing for the same item in the US, not just on the Internet. While laser engraving may very well be scarce in that part of the World, it certainly isn't everywhere. And unless Rob's client is completely insulated from the web, eventually they might question such a high premium for this "unique" service. Better to come a bit closer to reality than risk having this become a one-shot partnership.

Rob's costs are certainly very different than ours in the States, but he'll still have to decide on what the market will bear regardless of his costs. Just for comparison sake, here's our pricing (...but no worries, Rob - we don't ship internationally :B )

Laser Engraved Economy Plaques

From: Rob Mc (ROBMC) [#14]
 4 Mar 2007
To: ALL

Thanks guys, I love a healthy debate, I'd like to start my pricing by making a decent profit, We've been open since 1985 not engraving obviously!,
I guess my €47.00 is a bit on the high side but our sales tax is also @ 21% so the 47 less the 21% brings me down to 38.80 which for single plaque including the design is I reckon on the money for a fair price for a single item.

My costs/options for supplies are quite limited, Sterling is so expensve and shipping from the US also expensive.

At least I can now approach a few quotes with some decent suggestions to get my pricing fair but without being a busy fool,

Rob


From: Peter [#15]
 4 Mar 2007
To: Rob Mc (ROBMC) [#14] 4 Mar 2007

Hi Rob,

Keep up the good fight mate !

dont lower your standards or your prices, carve your market based on quality and service...

Then charge justifiably for it !

regards

Peter


From: Swami [#16]
 4 Mar 2007
To: ALL

I think Rob should stick with his price, Onle he would know the difficulty in aquiring the products, Import duty, high shipping costs etc...

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