Full Version: Need help opening file

From: Precision Laser Creations (PIZZAMAN) [#1]
 1 Mar 2007
To: ALL

Hi All.
Attached is a logo that I'm trying to open from a customer. When I try to open it I get the message that I'm missing fontsPalatino Italic and Palatino Roman Normal. It then asks me what font I want to replace it with. I usually use eps or ai for customer files. I don't want to give the customer the wrong font on their logo.
Thanks,
Tony

EDITED: 2 Mar 2007 by PIZZAMAN


From: Stunt Engraver (DGL) [#2]
 1 Mar 2007
To: Precision Laser Creations (PIZZAMAN) [#1] 2 Mar 2007

Tony,

Ask them to convert the artwork to curves, before sending.

You'll probably still get the missing fonts message, but the original typefcaes the customer used in the art will be intact.

From: BobT [#3]
 1 Mar 2007
To: ALL

I opened it, (just happened to have the Palatino Fonts installed) outlined the fonts, saved as an Illustrator EPS. If you need another format, let me know.
Bob

Edit by Harvey: Now that he picked up the 1 Meg file, I have deleted it. It also now will not limit your ability to attach other files.

EDITED: 2 Mar 2007 by HARVEY-ONLY


From: Harvey only (HARVEY-ONLY) [#4]
 2 Mar 2007
To: Precision Laser Creations (PIZZAMAN) [#1] 2 Mar 2007

After you get your solution, please delete the attachment, and post that you received the solution. I will delete the reply attachment. They are huge files, 1/2 Meg and 1 Meg.

From: Precision Laser Creations (PIZZAMAN) [#5]
 2 Mar 2007
To: BobT [#3] 3 Mar 2007

Thanks Bob. That was a big help.
Tony


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