Full Version: Epilog 32EX doesn't recognize rotary

From: Doc (GREAT_ATLANTIC) [#4]
 18 Mar 2007
To: deeb (DEBRIPPETOE) [#1] 18 Mar 2007

Deeb, I'm with Harvey on this. Make sure the laser is off before plugging in the rotary attachment (making sure you get a positive "click" when plugging it in,) and don't send the job until the machine has fully booted. I have to do this for our 24EX, but I'm guessing it's the same with the 32Ex too.

From: MIKEY (JADEPUTTERS) [#5]
 18 Mar 2007
To: deeb (DEBRIPPETOE) [#1] 18 Mar 2007

Deeb,

I had that problem when I first got mine, it worked for a while then stopped completely. It turned out it was a bad motor on the rotory. Lucky for me it was under warrenty.

From: deeb (DEBRIPPETOE) [#6]
 18 Mar 2007
To: ALL

I didn't have time to log back on yesterday and let everyone know that I had found the problem. Another sympton I didn't mention that it was taking a long time to boot. As it turns out the small magnet on the bar that tells it, it is at the home location, had fallen out. Glued it back in place, it boots quickly and everything is working well. Thanks to everyone who took time to reply!

Have a great day!


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