Full Version: New Hermes CG-4 Cutter Grinder
From: Engravin' Dave (DATAKES) [#13]
21 Mar 2007
To: Tony (ANTE) [#12] 21 Mar 2007
Tony,
I have been using the wheel that has been on this machine since I purchased it. I am pretty confident it is a resin bound diamond wheel. The information on the wheel is:
New Hermes
30-273-00
In the New Hermes Engraving Machine Accessories catalog I have, the resin bound diamond wheel is 30-273-01. This is the closest match in this catalog.
I called New Hermes, one of the largest engraving machine suppliers in the United States, to get further information for you. According to the customer service rep, there is only one person who "might" know what this grinding wheel is, in spite of the fact that I provided him their product code. This person was out of the office and would have to call me back.
I am holding out hope that the new owner of Gravograph - New Hermes sees value in a complete overhaul of the customer service structure of this company. Great products - Sad, Sad service.
Sorry for the rant.
From: Stunt Engraver (DGL) [#14]
21 Mar 2007
To: Tony (ANTE) [#12] 21 Mar 2007
It's a diamond wheel on the grinder. Not sure what grit, but I'd say at least 400.
That's the one you'll need.
From: Engravin' Dave (DATAKES) [#15]
21 Mar 2007
To: Tony (ANTE) [#12] 21 Mar 2007
Tony,
New Hermes just called back and said that the wheel is a diamond wheel. They only offer one diamond wheel and the grit number was not available. They couldn't explain the difference in the last digit of the product number.
New Hermes has two wheels that are designed for sharpening carbide cutters. One of them is made of silicon carbide (30-272-00), which is for rough grinding. The other wheel is the diamond (30-273-00), which you would be recieving with this machine.
There is also a carborundum wheel (30-271-00) available that is used for sharpening high speed steel cutters.
Are we a go on this deal?
EDITED: 21 Mar 2007 by DATAKES
From: Tony (ANTE) [#16]
21 Mar 2007
To: Stunt Engraver (DGL) [#14] 21 Mar 2007
Thank you David,
You are correct in stating that 400 grit is what I need.
I also have Hermes catalog but the number Dave Takes posted thoes not crossreferance to the one in catalog. 30-273-01 is shown in catalog.
Thank's again for all your help.
Tony
From: Tony (ANTE) [#17]
21 Mar 2007
To: Engravin' Dave (DATAKES) [#15] 21 Mar 2007
Hi Dave,
It appears that the wheel is diamond. I called local Hermes distributor and the number they have listed for diamod wheel is 30-273-01M.
The 273 part of the code should indicate as "diamond".
Anyway, have you checked into shipping charges?.
Please let me know.
Thank's
Tony
From: Engravin' Dave (DATAKES) [#18]
21 Mar 2007
To: Tony (ANTE) [#17] 21 Mar 2007
From: GBengraver [#19]
21 Mar 2007
To: Engravin' Dave (DATAKES) [#18] 21 Mar 2007
Dave,
I sent you a PM.
Greg
From: Stunt Engraver (DGL) [#20]
21 Mar 2007
To: ALL
From: gt350ed [#21]
21 Mar 2007
To: Engravin' Dave (DATAKES) [#18] 21 Mar 2007
From: Engravin' Dave (DATAKES) [#22]
21 Mar 2007
To: gt350ed [#21] 22 Mar 2007
From: Tony (ANTE) [#23]
22 Mar 2007
To: Engravin' Dave (DATAKES) [#18] 22 Mar 2007
Hello Dave,
I've sent you an e-mail. Have you got it?.
Tony
From: Engravin' Dave (DATAKES) [#24]
22 Mar 2007
To: Tony (ANTE) [#23] 22 Mar 2007
Tony,
I got your e-mail and just sent a response. Thanks!
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