Full Version: No News, is Bad News!

From: laserman (MIKEMAC) [#2]
 7 Feb 2005
To: Stunt Engraver (DGL) [#1] 7 Feb 2005


Although I grieve for you and your experience.

"In our business no news is good news."

Simply because the equipment that we service is not broken down.

On the other hand we have that customer that complains we don't stay in touch with them and they struggle with nagging little issues until they boil over and explode then it is all our fault because they did not let us know or we did not contact them.

The moral of the story is "Communication" the better you do it the happier that contact will be. Weather it be bad news or good its still the thought of communicating that makes all the difference in the world.

This is why this forum is a great resource for everyone.

From: JHayes55 [#3]
 7 Feb 2005
To: laserman (MIKEMAC) [#2] 7 Feb 2005

Whether the Weather be good or bad communication is very important. But reading between the lines is even more important – and if you do not believe it ask your wife. :)

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