What's an 8 Track? Just kidding.
David,
I think you did the right thing. Whenever I am told about "future work", I always tell them that I would be happy to offer them some sort of discount on that "future work", but right now, do it by the book.
As for the lost work, think of it this way: If you are fair in pricing (which I assume you are) then you could have taken that time to do $1000 worth of work instead of $800 for someone else. Or, you could take that time to find $1000 clients instead of the $800 ones.
A 20% discount for a PITA customer....no way!
Ed
PromoCreation, Inc.
How do you PromoCreate? =) |