I received a call from someone who is in our industry warning about a recent fraudulent attempt to purchase product from him. He wanted me to post a warning message here because he felt our industry is being targeted.

The original order was for 1,000 stock badges. He received the order, tried to run the credit card through, but the CVV2 number was not approved. He contacted Quickbooks Merchant Services, who in turn got him in touch with the issuing bank of the Visa Card in question. The bank confirmed that the card was in no way associated with the address of the requested shipment.

A second order for blank product came through with the same account number, with the only exception being the last four numbers. He had the same issue with the incorrect CVV2 number.

These two orders were placed via e-mail.

This is why, most of the time, I ship only to the address assigned to the credit card.
Needless to say, this person did not get burnt, but this is another warning that these folks are out there and that we always need to have our radar up.

http://www.expressionsengraved.com

I, too, have had this happen to me. The difference is, they were all to be shipped to different addresses in Europe. Each order was for several hundred dollars. I shipped the first order and then three months later was contacted and told that they were reversing the deposit to my checking account because is was a fraudulent charge. Each order thereafter, I would e-mail them and tell them it would be a 3 month wait because there was a problem with the card. I would offer to have them call me to make other payment arrangements and I never heard from them.

There was something strange about each order. From what I can remember, they used the same first name and the street address was exactly the same, but in different cities and countries.

I have learned to always be careful!

Good day;

Could u please how the pricing works on PayPal.. and how u do the transaction..

Regards

Rob

I see you own a Meistergram. I am wondering what software you use.
I use d14 and xenetech

This is from Paypal.com:

Use PayPal's Virtual Terminal to accept payments for phone, fax, mail, and in-person orders–even from customers who don’t have a PayPal account. Let PayPal process payments in your offline store, at trade shows, or wherever else you might meet with your customers.

It's $20 month and 2.9% and no setup fee. It's cheaper than what most banks charge. Your funds are available within minutes of the transaction. I have used it with my cell phone and laptop at craft shows and it worked out great.

Good day
We use D14.. thats our work horse...
For onesy , twosy we use the vision ,, a heck of alot faster and QUIETER

Regards
Rob
B-) 

Thanks for the info...those credit card machines can get a tad pricey.. I'm gonna research this a little bit more

Good luck!

Rob

Do you use .log or.lgo logos?
I am looking for the tree logo, the handshake logo and the inkwell logo in the Log format to convert it to .xlg, .plt or .ai for use with my Xenetech program

I hate to ask a dumb question, but it won't be the first. :P  What is a CVV2 number? Is this an American thing? (Canadian here) The reason I ask is that most of our customers pay by cheque (99.9% of them). We do very little long distance business via credit card. I would like to know what to look for though as we are getting a web site up soon and it would be good to understand this problem and watch out for it.

Thanks for the heads up.

Tony,

Until someone comes along with the actual answer, I think the CVV2 number is the verification number on the back of the credit card.

Someone can pick up a CC number, in a variety of ways, but unless they have the verification number, found on back of the actual card, they don't have what it takes to complete the transaction.

I agree. I don't use credit cards much, but the few times I do I watch or pay attention to what's going on like a hawk. (pardon the pun). Almost every week I hear about some credit card scam someone has pulled on the news ( I read the news every morning before work with my coffee) and it just makes me want to chuck the whole credit thing alltogether. Unfortunately, in today's world, you NEED credit for some things.

"It's not being paranoid when you KNOW they are all out to get ya!" :P 

I've never run across the term CVV2 - we have always referred to that verifying number as the 'V code' and when we ask clients for their 'V code" number, they always have known what we are after. You learn something new here every day.

Cindy M