David & Dave,
Tom is a "Sletten", the family that runs JDS. Tom is related as a nephew or cousin I believe. Tom and his wife ran an awards shop in Iowa for many years and Tom has been a rep for JDS for about a year now. Movin' on up, I guess!
He came to my shop earlier this spring, that is the first time I had ever been contacted by a JDS rep. I have always delt with the customer service reps, and they do a wonderful job I might add.
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