I bought a Dell laptop about 18 mos ago. Not having the time to do my research was my own fault, but Dell oversold me a machine to the tune of a few$1000 over what it was worth. Shipped it to the wrong address, back ordered a bunch of stuff and it was a PAIN to get it straightened out. Every time I had to call about anything, I got someone that couldn't speak English and wouldn't transfer me to someone in the states. It would take HOURS to resolve the simplest problem. The laptop has Dell spyware that can't be removed (I have my firewall contain it). One of teh USB ports no longer works, so I have to carry a hub with me at all times. And no I am not going to call Dell about it. I plan on replacing it with another HP, Compaq or Toshiba in the next few months.
I don't like being ripped off, lied to and taken advantage of.
Rebecca Kutcher
Sunshine Horses Designs
Iowa |