Universal Laser for Sale - Engraving Etc. Forum

From:	laserman (MIKEMAC)	6 Apr 2007
To:	Tony (ANTE)	14 of 17

6558.14 In reply to 6558.13

Tony,

I am attempting to assist David here because he is not a "Service Tech" he would need to ask the service dept to answer these questions.

#1 the cost to recharge the 40 watt laser tube is $950.00+shipping the lead time should not be to bad however I can not answer that question. You should contact the service dept. at 480-609-0297 they would be able to give you the shipping times. Typically if you ordered one they will send it to you and then you will send the bad one back to them and then you will be charged the re-charge cost + shipping. All of the ULS tubes are completely re-built and upgraded to current standards this includes electronics as well as the gases.

#2 change the system tickle setting to (5kHz and 0us) if the system has problems firing then you are better than 70% that the tube needs to be re-charged. If this corrects the bleeding issue then leave it at that setting.

If it does not correct the bleeding issues then we can help to adjust it on the tube to see if this corrects the problem.

CEM- Sales and Service of Universal Lasers, Versa Lasers, and Meistergram / H-square engravers.
2800 S. Main St.,Unit C
Santa Ana, Ca 92707
714-444-2385 Cem Lasers

EDITED: 6 Apr 2007 by MIKEMAC

From:	Tony (ANTE)	6 Apr 2007
To:	laserman (MIKEMAC)	15 of 17

6558.15 In reply to 6558.14
Mike, I will give it a try tomorrow, it is bit late now and family wants to be together for Easter Friday. I talked to my distributor just yesterday about this and he said it could be tickle adjustment or some dip-switch settings incorrect. I do appreciate your help and most likely will need your guidance to determin exact cause of problem. In case you need more information I can tell you that system is running with windows XP and print driver V1.07E. What is most up to date driver for V-400 machine? Tony

From:	laserman (MIKEMAC)	6 Apr 2007
To:	Tony (ANTE)	16 of 17

6558.16 In reply to 6558.15

Tony,

I completely understand the easter get together I hope you enjoy your weekend.

The latest driver version for XP is 1.07M. Let me know if you need it I can e-mail it to you.

CEM- Sales and Service of Universal Lasers, Versa Lasers, and Meistergram / H-square engravers.
2800 S. Main St.,Unit C
Santa Ana, Ca 92707
714-444-2385 Cem Lasers

From:	Tony (ANTE)	6 Apr 2007
To:	laserman (MIKEMAC)	17 of 17

6558.17 In reply to 6558.16

Thank you Mike, hope you have happy and safe Easter weekend.
I am sure I can get updated driver from my supplier if not I will let you know, thanks for kind offer.

Tony