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 From:  Nick (KOZASNJZ)
 To:  ALL
1132.1 

I just upgraded the Gravostyle software yesterday to the latest update (Gravostyle 5 Build 14) and made 100% sure all of my jobs in the "Draw" folder were not to be deleted with the rest of the program. The only thing I didn't do (because I was not aware of a separate location or any location for that matter) was write all of my settings down in a little book so that I could reference them when I had to bring the new software to a more user friendly level. From now on, we're going to keep an 'Engraver's Notebook' to record all settings, cleanings and whatever the heck else I may need to reference. I'm stuck with only the settings I can recall in my head now.

That's why we live and learn...

Nick Zalud
Koza's Inc.
 

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 From:  lindalee
 To:  Nick (KOZASNJZ) 
1132.2 In reply to 1132.1 

Nick, restore your computer to the day before you upgraded, all the files should be back to normal.

Linda

 

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 From:  Nick (KOZASNJZ)
 To:  lindalee 
1132.3 In reply to 1132.2 
That was my first instinct. Before I even began uninstalling my old Gravostyle, I set a restore point so I could get back to normal just in case of an error on my part. After the upgrade and the realization I lost all my settings, I restored the computer to the point I had set mentioned before. When I attempted to run the original program, my computer told me there was a missing file and was unable to initiate the program at all. I tried restoring from a few days earlier to no avail.
Nick Zalud
Koza's Inc.
 

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 From:  Ken D. (KDEVORY)
 To:  Nick (KOZASNJZ) 
1132.4 In reply to 1132.3 
Someone might jump in and correct me, but I believe windows system restore is for the operating system and drivers, not applications. I would guess that the software you upgraded is part application, part driver. System restores are to get the computer running again, if there's a problem, not your software. Don't get it confused with creating a backup.
Ken Devory Jr.
 

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 From:  lindalee
 To:  Ken D. (KDEVORY) 
1132.5 In reply to 1132.4 
This worked for me a couple of weeks ago, I installed new firmware & didn't bkup my printer files. I then restored to the day before, copied my printer files (hand copied), then added them to the new printer file. I guess it works if there are no other problems. Linda
 
 
     
 

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