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 From:  Dixie2
 To:  Stunt Engraver (DGL) 
1269.4 In reply to 1269.3 

I had a customer who buys Pee Wee basketball trophies from me for the past 2 years. This past August when she came in to buy something, she had on a nametag which looked AWFUL! I told her I would make her a new nametag with her school's mascot on it (She's the nurse) if she would wear it. Of course she jumped at the idea of getting a "Free" nametag!

I fixed her one up, which was quite cute, and here came the calls. The elementary school faculty each needed one, then the middle school, the high school, and the administration office.

One of the principals had a daughter who was a principal at another school about 300 miles away.. she needed them for her school.

Since the free nametag I have probably sold 400 to the various schools my customer was affiliated with, plus some basketball tournament awards, track awards, and now their athletic banquet.

Nothing like free advertising!!

Dixie

 

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 From:  Stunt Engraver (DGL)
 To:  Dixie2 
1269.5 In reply to 1269.4 

Dixie,

Thank you for that success story!

What you're saying about spin-off work, isn't uncommon. When a customer is satisfied with the quality of your work and your customer service, they begin asking for services beyond what you may currently offer.

I've had that happen myself. So far, nobody's asked if I rebuild tranmissons :-)

David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA

 
 
     
 

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