For those of you who were at the show and saw the acrylic piece that had a phantom line in it, I wanted to bring you up to date. On Thursday at the show, we sat down with Eric of Epilog(Peck didn't make the trip) and discussed our problem. He told me that he felt that it was a communication problem between the laser and Computer. He suggested to stop using the printer cable connection since he felt that one of the pins or recepticals was damaged and to connect via a a cat 5 cable.
On Monday I had a computer company come out to do some work and they tried to network the laser. They found out that the RJ 45 receptical on the laser was broken. I talked to both Eric and Peck and they sent a whole new mother board overnight for the laser which I was able to install and get it running via the network. Since than, we have lased over 100 pieces without a problem. A whole heck of a lot better than the 5 to 10 % wastage I was getting prior to this.
Thank you Erik and Peck!!!!
Dave Loda
Born at night, just not last night. |