Steve,
Your assumptions are correct. It was the first thing I did, after posting to the "Watch Your Fingers" thread.
Here's a copy:
Hi Aaron,
I visited Coast Graphic Supply today and saw a fresh-out-of-the-box DK20S.
To my delight, I see the adjustment to the handlebar was made and now ample clearance between the handlebar and upper housing exists.
I commend you for being a man of your word and for taking this issue seriously. Honesty, integrity and business ethics are important to me. I'm happy to see you're a proponent of the same.
I don't know if you remember our brief meeting at the NBM show in Long Beach, two or three years ago. I was in the hotel, next to the Convention Center, when I noticed Paul Whitehill, (no doubt, our mutual friend) yourself and another person walk in.
We were introduced, but didn't really talk to one another.
If you don't remember that occasion, I'll make a point of introducing myself, next time you're exhibiting at a show that I attend.
I occasionally find myself as a presenter, at industry events, and I've highlighted your products in the past. I'll continue to do so, if the occasion arises again.
All the best,
David
................................................................................................................... David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA |