Ian,

If thats a Pro-Am 912 I might be able to tell you where to get a new motor. After mine started having problems I found places to buy parts and the motors are on my parts list that I found if I needed them to be replaced.

Puck

Ian,

I have several of those motors, I might question if that was the problem to begin with. It is very possible that the driver control board or the power supply is what caused the problem in the beginning.

However once the stepper motor has been taken apart it is done it will never work properly again. You will need to replace the motor and then see if it was the motor driver or power supply that actually caused the problem.

It is not a common item to fail on these engravers I would not say it is not possible but with my experience it usually is caused by the controller.