Vistool 6 - Engraving Etc. Forum

From:	gt350ed	22 Jun 2006
To:	JHayes55	23 of 24

4113.23 In reply to 4113.22
Thanks for the "advise", Joe, but the thread has to do with Vistool 6 and whether anyone on the forum had experience with it or could help me out with a manual or help files to allow me to use it to get comfortable with my first cutter/plotter with no previous experience. The download was free, and the software came with good recommendation. I understand that you are very high on Co-Cut/Smart-Cut Pro cutting software. However, that was not the point of the thread. It just does not make sense to "learn" off of an $800 program from a company that has already proven to me that they are more interested in sales than in providing support. This is not an idle comment on my part. After spending $3,400 with them, I would expect more than the less-than-thorough manuals I have received in conjunction with their other products. And phone support is only "support" if you are calling to make another purchase. Once I figure out the basics of a cutter/plotter, and get some comfortability with the equipment, I may very well buy a product such as Co-Cut/Smart-Cut. Just not now. And this cutter/plotter scenario is not a top priority. We're busier than a one-armed wallpaper hanger as we approach our third anniversary with the store. It's just that I walk past this brand new machine and wish I had a clue...and some software, to see if it even works. B-) Ed Holley Victor Valley Trophy & Awards Co. and Coffee Mugs Online www.coffeemugsonline.com

From:	JHayes55	22 Jun 2006
To:	gt350ed	24 of 24

4113.24 In reply to 4113.23
Sorry about your problem with Smart Design - I really hate to hear that because I do like their software. I don't blame you for wanting to try out a software before purchase. I just know that after messing with some other software that the Co-Cut was by far the most seamless when working with Corel. Co-Cut should be available from other sources than Smart Design. Hope it all works out well and if I can do anything to help let me know. Joe
EDITED: 22 Jun 2006 by JHAYES55