Tropar - Engraving Etc. Forum

From:	Patty (PDI)	12 Jul 2006
To:	ALL	1 of 7

4312.1

I can't get Tropar to answer their phone. I tried both the Texas and California locations and no luck. I was within the desk hours so I don't understand the issue. Anyone else have luck?

Patty

From:	John (ICTJOHN)	12 Jul 2006
To:	Patty (PDI)	2 of 7

4312.2 In reply to 4312.1

Patty,

No idea, but I sent a fax today and it went thru............now I hope the order gets processed. :S

John
http://www.creative-awards.net
creativeawards@msn.com

From:	Patty (PDI)	13 Jul 2006
To:	John (ICTJOHN)	3 of 7

4312.3 In reply to 4312.2

I tried again today and they answered. They could only say the end of the day was really busy for them.

Patty

From:	Harvey only (HARVEY-ONLY)	13 Jul 2006
To:	Patty (PDI)	4 of 7

4312.4 In reply to 4312.3
That happens. Philadelphia, PA (Really Bensalem) When you finally understand it completely... it changes.

From:	John (ICTJOHN)	13 Jul 2006
To:	Patty (PDI)	5 of 7

4312.5 In reply to 4312.3

Patty,

Well, I did receive my order from them today - so they must have been real busy when you called.

John
http://www.creative-awards.net
creativeawards@msn.com

From:	geebeau	16 Jul 2006
To:	Patty (PDI)	6 of 7

4312.6 In reply to 4312.3

I fax in my order and it arrives the next day or the following day.
Much easier and they and I have a written record of what I ordered.

Steve

Steve
Custom ID & Awards

From:	Bill (ALBILLBERT2000)	17 Jul 2006
To:	geebeau	7 of 7

4312.7 In reply to 4312.6
I just had something happen with Tropar.. I had a customer that had one of their perp plaques from 5 years ago... and needed another one... so went to the back of the plaque found the number on their label and reordered.. much to my suprise the item that came in was a different product.. called them and they said.. they normally dont change numbers but ocassially do. ... engraver beware.. lol.. double check.. it cost me meeting a deadline.. and .. they offered no help.. I didnt push the issue..

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