That's one of the reasons to stay on top of the technology. Even if we don't own the equipment, being able to speak intelligently about the various processes, or have a working knowledge, prevents us from having to say those 9 deadly words:
I'll have to get back to you on that.
It makes a difference, in the confidence of our customers.
David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA