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 From:  Stunt Engraver (DGL)
 To:  exclusivefindings (EXCLUSIVE) 
55.21 In reply to 55.20 

Bob,

I'm hoping the ups and downs of your recent move are smoothing out. As you can see, the members of the forum are eager to discuss your products.

David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA

 

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 From:  Bob (BOBTERINO)
 To:  Stunt Engraver (DGL) 
55.22 In reply to 55.21 

Dave,

We have finally moved in to our new location and are settling in. The final link to completing the move is the polishing department With finalizing Permits, this department has taken a little longer to set up than we would like.

Historically, we have sold to the large distributors. With the addition of these new "high end" plates, we have decided to go direct to the trophy and engraving industry.

We will take a stock position on every item in our new brochure. One of the problems we experienced in the past was that customers would place orders without paying attention to the minimums causing delays in both manufacturing and shipping.

At the Atlantic City show, a packet of each of the new items will be available for interested customers. If they would like to order these sample packets they will be available to ship on September 1st.

Our customer service department will be available if you have specific questions 800-992-4541

 

 

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 From:  Bob (BOBTERINO)
 To:  Engravin' Dave (DATAKES) 
55.23 In reply to 55.17 

David,

We are trying to gear up for smaller orders. On the new items in the brochure our minimum column is 50 pieces. Our minimum dollar amount per order is $50.00. We will be stocking all the items in our new brochure but we do not stock every item in every finish in our main catalog. So sometimes delivery will be a little slower on those items only.

Let me know if we can help you with any specifics,

Wendi

 

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 From:  Stunt Engraver (DGL)
 To:  Bob (BOBTERINO) 
55.24 In reply to 55.23 

Wendi,

Many plates have a lacquer (polymer) finish suitable for sublimation. What about the plates your company offers?

Thanks,

David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA

 

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 From:  Bob (BOBTERINO)
 To:  Stunt Engraver (DGL) 
55.25 In reply to 55.24 

Dave:
All of our plates are lacquered and are suitable for sublimation.
Thank you!
Wendi
Exclusive Findings

 

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 From:  Stunt Engraver (DGL)
 To:  Bob (BOBTERINO) 
55.26 In reply to 55.25 

Bob/Wendi,

It was nice to finally get to meet you at the past ARA Las Vegas show. I was impressed by your wide variety of ornamental plates.

I was also happy to hear you're finally entrenched in your new location.

Anything new and exciting you wish to share with us?

David "The Stunt Engraver" Lavaneri
DGL Engraving
Port Hueneme, CA

 
 
     
 

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