Verification of very slow speeds here in the Midwest again...........

For all the conspiracy theorists............No reports of any global internet attacks yet this morning..... but it's early........ :)

Crawling in the east.

Dee

Philadelphia, PA (Really Bensalem)

When I went to post the above I got this message before the post appeared.

Error Message for server admins and developers:
Unknown error [2013]

Lost connection to MySQL server during query

SELECT USER_THREAD.UID, USER.NICKNAME, USER.EMAIL FROM EE_USER_THREAD USER_THREAD LEFT JOIN USER USER ON (USER.UID = USER_THREAD.UID) WHERE USER_THREAD.TID = 5803 AND USER_THREAD.INTEREST = 2 AND USER_THREAD.UID NOT IN (23, 910)

Unknown error in line 132 of file db_mysql.inc.php

Beehive Forum 0.7.1 on PHP/4.3.11 Linux CGI-FCGI, MySQL/40027

Philadelphia, PA (Really Bensalem)

There are certainly others in forum land who have no idea what a ping is let alone what we should do with that number. Do you want us to do something with those numbers & if so please post step by step directions.

Dee

Philadelphia, PA (Really Bensalem)

It is slooooooooow here in KS as well.
I just did a ping and it ranges from a low of 58ms to a high of 79ms

:S

Here are instructions.

http://www.mymommybiz.com/seo/howtoping.html

You can ping by a web address, or a server IP address.

It shows the latency, or time in milliseconds and any packet (data) loss along the way.

I am attaching my test results for the IP, and the url in a screen shot.

If there are server hops they are usually shown in the list (I didn't see any in my test). I'm hoping the Go Daddy people will find something like this useful in problem solving the trouble.

Not sure if 50-60 ms is good or bad. I also tested Google, and it was 11 ms, our own websites were 13 ms average.

Hope this helps,

Those pings really aren't that bad, just not great. It would be bad if you were real time gaming, but it wouldn't cause this slowdown.

Dee found the real problem, Beehive is sql database driven. Hosting companies run the sql databases on seperate servers than the hosting servers. It's an internal routing problem. I had the same problem on WOE several months ago, the only fix was to change hosting servers, which the providers don't like doing for you.

You can go to .....

http://www.hostpulse.com/hosting/networktools/pingresult.asp

Scroll down, type the url in the speed test box, and it will show ping information, as well as where you compare to other web sites currently.

Ours and most that I have tested for comparison have been in the top 3 every time I tested them.......The EE site is showing up about halfway down the list.

Makes sense, a latency of 60 ms is good in the gaming community........

That's why its wierd...I think you're on to something with the internal issues........

I am running pings of about 116 ms.

You can ping from the DOS prompt

ping 208.109.78.126

It will give 5 pings then the average.

Sprinter's answer makes a ton of sense. Certainly an explanation. It could explain why they say our server is running fine when the results are awful. It is a Go Daddy internal problem with retrieving data.

Philadelphia, PA (Really Bensalem)

When you finally understand it completely... it changes.

David,

Try to have them change your shared server, that has the beehive software on it. They will resist I'm sure. I had to threaten to cancel serveral accounts to get my provider to make the change.

They really don't like to host sql based forums, In all rights they are correct in saying the server doesn't have any any problems. They will probably also tell you that the sql databases are an added bonus feature and are not meant to be used with a forum.

The other solution is to go to a dedicated maintained server that has the sql database on the same server as the software, but as you remember that can also have problems. The other solution is to have multiple servers with different providers and load share them, which is how I have WOE, the downside to this is the software required to manage and sync them. In theory with the multiple servers you should never be down and have resonable speeds.

In any event, good luck.

It is timing out contacting the sql server! When I posted to you I received this error and had to post it 3 times to make it work.

Error Message for server admins and developers:

Unknown error [2013]

Lost connection to MySQL server during query

SELECT USER_THREAD.UID, USER.NICKNAME, USER.EMAIL FROM EE_USER_THREAD USER_THREAD LEFT JOIN USER USER ON (USER.UID = USER_THREAD.UID) WHERE USER_THREAD.TID = 5803 AND USER_THREAD.INTEREST = 2 AND USER_THREAD.UID NOT IN (200, 4)

Unknown error in line 132 of file db_mysql.inc.php

Beehive Forum 0.7.1 on PHP/4.3.11 Linux CGI-FCGI, MySQL/40027

Thanks again Ken.

You're correct in saying that Go Daddy regards the Beehive (sql database) software as some sort of Martian invention and points to it as the likely problem.

Looks like a server/hosting change will be comiing in the near future.

I appreciate the info.

127 function db_query($sql, $connection_id)
128
129 {
130
131     if ($result = @mysql_query($sql, $connection_id)) {
132
133        return $result;
134
135     }

Philadelphia, PA (Really Bensalem)

When you finally understand it completely... it changes.

It's timing out from the query on line 131 before it returns any results (line 133). Sounds like an internal routing problem.

Since you are also having FTP problems, it looks like getting to the server is no problem, but getting anything back from the server is the slow down.

Maybe the super bowl ad showing everyone in the marketing room having a party is the problem B-)