Mr. Franklin,
Very well stated, sir....and quite the compliment from someone of your background.
I strongly agree with your opinion of the EC folks being the "class of our industry". They most definitely set the bar for the rest of us.
I am probably one of their hardest-to-please, most outspoken (publicly, anyway) customers. In fact, I have brought to this forum's attention every single time that I thought the Brewers fell short of their obligation to their customers.
That last statement was made tongue-in-cheek, because there has never been a time that I've seen them provide anything short of EXTRAVAGANT service.
Cody
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