Hi all - just thought I would post this in case others have run in to this situation and had come to think that they were losing their mind like I was.
I purchased a .005 diamond rotating burnisher from Bruce Diamond last year and from the start it took way too much material off when burnishing.
Let me go back and explain that I've been using burnishers since they were first presented to our industry. I love them and use them every day. I use them on many different materials.
So that being said, suddenly, with this new burnisher, I could use it on none of my usual jobs or materials.
I contacted BD and they said to send it back to them for them to check. I did, and received the burnisher back with a letter saying they tested it out and it was just fine. Fine for them maybe, but not for me! It performed the exact same when it was returned to me. Burnished like the tension was set too tight. All letters were literally routed, not burnished and I could not use this burnisher for acrylic at all - letters were about a 1/16th deep no matter how light the tension was set. Trust me - I know how to do this because for about 15 years or so since burnishers have been available to us, I've been using them every day. So I'm not new at this burnishing stuff.
I finally got fed up with trying to make this burnisher work for me and tossed it in the drawer. I ordered a new, exact same type of burnisher from Antares and right out of the tube it performs exactly like I expect it to. Light, smooth and crisp letters, but no depth. The result on acrylic is just like a light sandblast.
So the moral of the story - if your new burnisher doesn't perform correctly it may not be you!! I don't know the difference between what BD sent me and the one Antares sent me. According to what I ordered, they should be identical. But they perform completely different. The BD one is useless for all my burnishing jobs. I probably won't be placing any further orders with them, even though many people have told me they are happy with their service. I wasn't. I might try one more time to have them replace the burnisher, now that I have proof that I'm not crazy about how it was suppose to burnish.
Just thought I would pass this along.
Cindy Murdoch |