Not to get off topic, but I had a somewhat similar experience with Tajima, Toyota and SWF. The Barudan rep called me and kept in touch for almost 18 mos after my DH got hurt and I had to put off buying my machine - no one else did (however since I bought the first machine I haven't heard from him ) I couldn't get a response out of Toyota, so I put a comment on the Toyota forum - got a call from the VP of sales himself within a day :) Both Toyota and Tajima have undergone major restructuring in the past year, so I am surprised that you aren't getting a response from Toyota. I have just never been in an industry where the sales force can be so bad and still sell machines.
Rebecca Kutcher
Sunshine Horses Designs
Iowa |
