Ray, et al:
My laptop was at my office all weekend so I missed this entire conversation until it was already resolved.
For future reference, our phones are monitored 24/7/365. If you leave a message for my dad (817)460-8122 ext. 202 OR for me at (817)460-8122 ext. 201 -- or even the for the operator/general mailbox -- it will notify my cell phone.
Typically, I can track down one of the guys to have them call you back within minutes of your message.
PLEASE make a note of that. Both of our guys love to feel needed over a weekend! ;-)
Both of them answer their cell phones 24/7/365 too (except when they're already with another customer).
Jeanette Brewer
ENGRAVING CONCEPTS
(formerly Brewer Sales)
Epilog & Xenetech Distributor
www.engravingconcepts.com |