Bill, I did indeed receive your email, and I thank you.

The only thing I can think of is the similarities of my company name, Lavivrus Woodworking vs Lavivrus Engraving...they may very well consider me a competitor rather than a customer....even though I explained this to Mary in a telephone conversation.

Ah, well, Now I can put together my order and I don't have to journey to Mick's! Sorry Mick, you will have to wait a little longer for my next visit!

Doug