Thank you for the good advice.

Nothing yet on the Dell forum. Multiple good answers on this engraving forum.

Admittedly I am a bit jaded, but this forum rocks.

Philadelphia, PA (Really Bensalem)

When you finally understand it completely... it changes.

Harvey,

another possible solution is GoToMyPC, you can use it free for 30 days, they will not charge you if you cancel before the trial expires, this is a very good service take a look here www.gotomypc.com

Ruben