Yesterday I had a problem with the No Mark Silver product. The No Mark coating half flaked off with the pressure of the nose cone. It would flake with a light application of a fingernail. It was an absolute first time for me. My employee said it has happened a few times lately.
It is a new batch of material bought from Ability Plastics maybe two months ago, that finally has worked its way into production now. I was absolutely shocked that there was a problem with a Rowmark product. I have been using it for 20 years and only had a problem with the blue once that it was too brittle to shear properly.
Naturally this was a custom piece and my cutting area was 75 miles away and the customer was going to return in 15 minutes. A rubbing with Brasso removed most of the visible difference in the finishes, coated and uncoated, but I felt bad about the delivered product. I wish there was a way to identify which sign blank was from which shipment of sheets to be able to cull out the bad ones, but...
I still regard Rowmark as one of the finest suppliers, everyone has a problem at times.
Philadelphia, PA (Really Bensalem)
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