Should I Buy 25W Laser Engraver? - Engraving Etc. Forum

<body> <h1>Full Version: <a href="https://www.engravingetc.org:443/archive/index.php?webtag=EE&msg=6100.33">Should I Buy 25W Laser Engraver?</a></h1><a name="a6100_33"></a><p><b>From: Dee (DEENA-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.33">#33</a>]<br /> 12 Mar 2007<br /><b>To: ALL</b></p> <p>I was so annoyed at the responses I was getting about these bracelets that I called an acquaintance of Harv's at New Hermes. I voiced to him my frustration that they took an order from me at the show for a product that was only being displayed to test customer reaction. He replied that these bracelets are a very real but new item for them. He said he would check into why I had received erroneous information and he would get back to me tomorrow. </p> <p>With 10 minutes of hanging up I received a call from John Horlock. He listened to my tale of woe and assured me that the bracelets were real and that I would be receiving my order within 4-6 weeks. I can live with that. Do I wish that they had told me when I placed my order - sure. Do I understand not stocking large quantities of an item that is not part of their basic line? Absolutely!</p> <p>I wish our suppliers would realize the power the forum gives us to communicate both the good and the bad about our suppliers. IMHO they would be wise to assign someone to read the forum on a regular basis. They could answer our machine questions, listen to our wants and needs and answer in a timely manner. What is the worst that could happen to them? They could improve their machines, improve their product lines, make new friends and gain some respect from 1600+ members of this community. Did I say worst? Sounds like a win to me.</p> <p>Dee</p> <hr /><a name="a6100_34"></a><p><b>From: Larry B (PALMETTO)</b> [<a href="lmessages.php?webtag=EE&msg=6100.34">#34</a>]<br /> 15 Mar 2007<br /><b>To: LaZerDude (C_BURKE)</b> [<a href="lmessages.php?webtag=EE&msg=6100.17">#17</a>] 15 Mar 2007</p> You'll be happy with Vision. I have a 16x24 Wide format machine that I have gotten excellant service from. I have had it about 4 years and just moved into a laser with Epilog. I am expecting it in next week. Vision has always been responsive to any problems (few) that I have had. They have a new updated controller now and I may think of upgrading mine after I get past the financial shock of the Epilog. Good luck! ;-) <hr /><a name="a6100_35"></a><p><b>From: LaZerDude (C_BURKE)</b> [<a href="lmessages.php?webtag=EE&msg=6100.35">#35</a>]<br /> 15 Mar 2007<br /><b>To: Larry B (PALMETTO)</b> [<a href="lmessages.php?webtag=EE&msg=6100.34">#34</a>] 16 Mar 2007</p> <p>Larry,<br /> Thanks for the encouraging words.</p> <hr /><a name="a6100_36"></a><p><b>From: Ray (STAMP)</b> [<a href="lmessages.php?webtag=EE&msg=6100.36">#36</a>]<br /> 15 Mar 2007<br /><b>To: Dee (DEENA-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.33">#33</a>] 15 Mar 2007</p> . . <font color="#FF0000">IMHO they would be wise to assign someone to read the forum on a regular basis. </font><br /> <br /> Maybe they do and just don't care. I-)<hr /><a name="a6100_37"></a><p><b>From: Dee (DEENA-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.37">#37</a>]<br /> 15 Mar 2007<br /><b>To: Ray (STAMP)</b> [<a href="lmessages.php?webtag=EE&msg=6100.36">#36</a>] 20 Mar 2007</p> <p>How sad that would be.</p> <p>Dee</p> <hr /><a name="a6100_38"></a><p><b>From: LaZerDude (C_BURKE)</b> [<a href="lmessages.php?webtag=EE&msg=6100.38">#38</a>]<br /> 15 Mar 2007<br /><b>To: Dee (DEENA-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.33">#33</a>] 15 Mar 2007</p> <div class="quotetext" id="quote"><b>quote: </b></div><div class="quote">I wish our suppliers would realize the power the forum gives us to communicate both the good and the bad about our suppliers. </div><br /> <br /> <br /> Dee,<br /> <br /> The power of this or any other forum is NOT to be underestimated. <br /> <br /> As an example, I provide this <a href="http://articles.moneycentral.msn.com/Investing/Extra/HomeDepotShaftingShoppers.aspx">LINK</a><br /> <br /> About Home Depot and the related message boards......<br /> <br /> and <a href="http://articles.moneycentral.msn.com/Investing/Extra/HomeDepotCEOWeLetYouDown.aspx">THIS LINK</a><br /> <br /> as the response from the new CEO of Home Depot. <br /> <br /> Of course you may have read this already, but in case you have not, you will find it interesting to say the least.<br /> <br /> I think ALL suppliers should be on this or any other forum as a way of providing superior service to their customers....and as a way to listen to their concerns.<br /> <br /> Just my two cents. Want change? <hr /><a name="a6100_39"></a><p><b>From: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.39">#39</a>]<br /> 15 Mar 2007<br /><b>To: LaZerDude (C_BURKE)</b> [<a href="lmessages.php?webtag=EE&msg=6100.38">#38</a>] 15 Mar 2007</p> <p>Chuck,</p> <p>Dee and I have both encouraged John Horlock of Gravograph to join our community. He seemed genuinely interested, but I haven't seen where he's done it yet.</p> <p>Maybe our suppliers just don't think it's worth their time.... :/</p><hr /><a name="a6100_40"></a><p><b>From: Dee (DEENA-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.40">#40</a>]<br /> 15 Mar 2007<br /><b>To: LaZerDude (C_BURKE)</b> [<a href="lmessages.php?webtag=EE&msg=6100.38">#38</a>] 15 Mar 2007</p> <p>Chuck,<br /> That was really interesting reading. Thank you. </p> <p>I agree all suppliers should want to read industry related forums. Just as we must listen to our customers so should they want to listen to us.</p> <p>Dee</p> <hr /><a name="a6100_41"></a><p><b>From: LaZerDude (C_BURKE)</b> [<a href="lmessages.php?webtag=EE&msg=6100.41">#41</a>]<br /> 15 Mar 2007<br /><b>To: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.39">#39</a>] 16 Mar 2007</p> <div class="quotetext" id="quote"><b>quote: </b></div><div class="quote">Maybe our suppliers just don't think it's worth their time.... :/</div><br /> <br /> <br /> There are FOUR that I know of that do. B-) <hr /><a name="a6100_42"></a><p><b>From: Harvey only (HARVEY-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.42">#42</a>]<br /> 15 Mar 2007<br /><b>To: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.39">#39</a>] 16 Mar 2007</p> <p>He has registered and is wading through the over 65,000 post that are here already.</p> <p>Give him time to get his feet wet and he will see what a benefit it can be to Gravograph.</p> <hr /><a name="a6100_43"></a><p><b>From: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.43">#43</a>]<br /> 15 Mar 2007<br /><b>To: Harvey only (HARVEY-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.42">#42</a>] 17 Mar 2007</p> Harvey,<br /> <br /> I happened upon Randy, of Gravograph, at one of my customer's shops today.<br /> <br /> He asked for another EE biz card and claims he'll join the discussions.<br /> <br /> We'll see. :-) <hr /><a name="a6100_44"></a><p><b>From: UncleSteve</b> [<a href="lmessages.php?webtag=EE&msg=6100.44">#44</a>]<br /> 15 Mar 2007<br /><b>To: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.43">#43</a>] 16 Mar 2007</p> Maybe for the next show you can make up badges for suppliers that says:<br /> <br /> "We support Engraving Etc." ;-) <hr /><a name="a6100_45"></a><p><b>From: JHayes55</b> [<a href="lmessages.php?webtag=EE&msg=6100.45">#45</a>]<br /> 15 Mar 2007<br /><b>To: Dee (DEENA-ONLY)</b> [<a href="lmessages.php?webtag=EE&msg=6100.33">#33</a>] 16 Mar 2007</p> <div class="quotetext" id="quote"><b>quote: </b></div><div class="quote">I wish our suppliers would realize the power the forum gives us to communicate both the good and the bad about our suppliers. IMHO they would be wise to assign someone to read the forum on a regular basis. They could answer our machine questions, listen to our wants and needs and answer in a timely manner. What is the worst that could happen to them? They could improve their machines, improve their product lines, make new friends and gain some respect from 1600+ members of this community. Did I say worst? Sounds like a win to me.</div><br /> <br /> Dee - your above paragraph is excellent. :'D This week I placed my first order with one of the companies that has shown support to this forum. Reports from forum members has been excellent about this company. I would have normally went with another company that I was successful with, but due to the forum reports and this companies particapation I have taken a step to work with them. Needless to say I will let the forum know how it goes.<br /> <br /> I am totally amazed why more companies do not participate here. :/ <hr /><a name="a6100_46"></a><p><b>From: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.46">#46</a>]<br /> 16 Mar 2007<br /><b>To: ALL</b></p> Maybe I'm just getting old in my forgetful age.... :-& .....but I thought that Innotec Tape had a forum special. Did I just imagine that? I remember Judy participating in the forum some time back, so maybe that's what's making me think they had a "special".<hr /><a name="a6100_47"></a><p><b>From: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.47">#47</a>]<br /> 16 Mar 2007<br /><b>To: UncleSteve</b> [<a href="lmessages.php?webtag=EE&msg=6100.44">#44</a>] 17 Mar 2007</p> Steve,<br /> <br /> I hope they're not expecting epoxy-domed, framed badges. >.< <br /> <br /> Of course that comment is based on rampant participation, in which case, they'd qualify for the <i>deluxe</i> badges. :-) <hr /><a name="a6100_48"></a><p><b>From: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.48">#48</a>]<br /> 16 Mar 2007<br /><b>To: JHayes55</b> [<a href="lmessages.php?webtag=EE&msg=6100.45">#45</a>] 16 Mar 2007</p> Joe,<br /> <br /> While at the ARA show, I was campaiging for more industry supplier participation. One company representative made a good point, as to why they don't become involved with online forums.<br /> <br /> Some forums are industry-supplier-unfriendly, and at times, downright hostile.<br /> <br /> I assured them that we welcome supplier participation and it would only be unethical companies or scam artists, that would be on thin ice here.<br /> <br /> It was with that assurance that we saw the recent participation of David Wilhite, from Universal Laser Systems, who was very helpful in explaining the functions of their product.<br /> <br /> We also saw Kimberly, from Ikonics, jump in with helpful information on IKONMetal.<br /> <br /> This forum provides a sounding board for the entire industry. Some companies may not like what they hear, though, for the most-part, it's honest feedback from their customers.<br /> <br /> Worth a listen. Wouldn't you say? <hr /><a name="a6100_49"></a><p><b>From: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.49">#49</a>]<br /> 16 Mar 2007<br /><b>To: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.46">#46</a>] 16 Mar 2007</p> <p>Cody,</p> <p>I think Judy came around before our "Special Deals" banner ad offer.</p> <p>If she were an ardent EE reader, she would have known of our offer.</p> <p>As I say, "Miss a Little and you Miss a Lot."</p> <p>:-)</p><p class="edit_text">EDITED: 16 Mar 2007 by DGL</p> <hr /><a name="a6100_50"></a><p><b>From: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.50">#50</a>]<br /> 16 Mar 2007<br /><b>To: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.49">#49</a>] 16 Mar 2007</p> <p>Gotcha.</p> <p>I only brought it up because I need to place an order for tape today. :-)</p><hr /><a name="a6100_51"></a><p><b>From: JHayes55</b> [<a href="lmessages.php?webtag=EE&msg=6100.51">#51</a>]<br /> 16 Mar 2007<br /><b>To: Stunt Engraver (DGL)</b> [<a href="lmessages.php?webtag=EE&msg=6100.48">#48</a>] 16 Mar 2007</p> Just seems to me that some are missing a strong market base and free market research here! Needless to say the scamers will not only be on thin ice we will give them a push. Although we always have to be sure that a scam is a scam otherwise we eat CROW. (devil) <hr /><a name="a6100_52"></a><p><b>From: jeanettebrewer (JEANETTEBREWER2)</b> [<a href="lmessages.php?webtag=EE&msg=6100.52">#52</a>]<br /> 16 Mar 2007<br /><b>To: Cody (BOBTNAILER)</b> [<a href="lmessages.php?webtag=EE&msg=6100.50">#50</a>] 16 Mar 2007</p> <div class="quotetext" id="quote"><b>quote: </b></div><div class="quote">I need to place an order for tape today</div><br /> <br /> Cody,<br /> <br /> Just between you & me ;-), you should definitely handle this order the old-fashioned way and pick up the telephone.<br /> <br /> Innotec's number is (800)776-7194. <br /> <br /> Things may have changed in the last several months but as of October '06, the Innotec folks were having difficulty replying to emblaze &/or messages left via webbiest.<br /> <br /> I know you well enough to know that if things have changed and you have good luck with them, you'll let everyone know! 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